Privacy Policy

Effective: January 20, 2026

Last Updated: January 20, 2026

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1. INFORMATION WE COLLECT

A) Information You Provide
We may collect: name, email address, phone number; account login details (excluding your full password); business and contact information; portal submissions and uploaded information; payment-related details (processed by third-party providers).

B) Information We Collect Automatically
We may automatically collect: IP address; device type and browser type; pages visited and usage data; approximate location inferred from IP; cookies and similar tracking technologies.

C) Health-Related Information (If Applicable)
Depending on your relationship with Healing Biologix and how you use the Services, the information you provide may relate to healthcare services or wound care operations. If information qualifies as Protected Health Information (“PHI”), it may be regulated under HIPAA and other applicable laws.

2. HOW WE USE INFORMATION

We use information to: provide, maintain, and improve the Services; create and manage Accounts; process payments and transactions; respond to support requests; communicate service updates and operational messages; improve site performance and user experience; protect against fraud, abuse, and security incidents; and comply with legal and regulatory obligations.

3. HOW WE SHARE INFORMATION

We may share information with service providers (hosting, analytics, support tools, payment processing); professional advisors (legal, accounting, compliance) when necessary; regulators or law enforcement if required by law; and successors in the event of a merger, acquisition, restructuring, or asset sale.

We do not sell your personal information for money.

4. PAYMENT INFORMATION

Payments are processed through third-party payment processors. Healing Biologix does not control the security practices of those processors, but we use commercially reasonable providers.

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies to keep Accounts authenticated, enable portal functionality, understand traffic and usage patterns, and improve user experience.

You can disable cookies in your browser settings, but doing so may reduce the functionality of the Services.

6. SECURITY

We implement reasonable safeguards designed to protect information. However, no system is perfectly secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights to request access to your personal information, request correction or deletion, and opt out of certain communications.

Requests can be sent to: support@healingbiologix.com

9. CHILDREN’S PRIVACY

The Site and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. HIPAA / HEALTH INFORMATION NOTICE

In certain situations, Healing Biologix may be required to comply with HIPAA and related privacy regulations, depending on the nature of the relationship and services provided.

Where HIPAA applies, your information may be subject to additional protections and disclosures beyond this Privacy Policy.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted with a new “Last Updated” date.

12. CONTACT

Healing Biologix Inc
Email: support@healingbiologix.com

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